CivicRush Terms of Service
Effective Date: September 16, 2026
Last Revised: September 15, 2026
These Terms of Service (“Terms”) govern your access to and use of the CivicRush mobile application, website, and related services (collectively, the “Service”) provided by Cirrus Mio, Inc., a Wyoming corporation headquartered in Reston, Virginia (“CivicRush,” “we,” “us,” or “our”).
By creating an account or otherwise using the Service, you agree to these Terms. Depending on how you use the Service, one or more of the following documents also apply and are incorporated into these Terms by reference: our Privacy Policy; our Financial Contributions & Sponsorship Policy (for anyone who donates, funds a pledge, redeems, or otherwise participates in the donation or pledge process through the Service); our Sponsor Terms of Service (for business Sponsors); and our Influencer Program Terms (for participants in the Influencer Program). Consequently, reference to the “CivicRush Terms of Service” includes those referenced documents, as applicable. These Terms take priority over referenced documents if there is a conflict of terms. If you do not agree to these Terms, do not use the Service.
Geographic Scope. CivicRush is intended for use by individuals and organizations in the United States the Commonwealth of Puerto Rico. and other US territories. Certain community features may be restricted by geography.
1. Eligibility and Accounts
1.1 You must be at least 13 years old to register for an account (“Account”). If you are between 13 and 17 years old, Section 1.6 applies. If you are using the Service on behalf of an entity (e.g., a business or non-profit organization), you represent that you have authority to bind or otherwise take actions on behalf of that entity.
1.2 When registering, you must provide accurate, complete, current information, including your legal name, email address (or Apple/Google/Facebook credentials), and any other requested information. You agree to keep this information current.
1.3 You are responsible for all activity occurring via your account. You must maintain the confidentiality of your password and notify us immediately of any unauthorized use of your account.
1.4 We reserve the right to refuse or cancel accounts in our sole discretion.
1.5 Event Photography and Video. Organizers are responsible for establishing and following appropriate procedures for obtaining consent to photograph, record, and share images or video taken at their events, including any required parental or guardian consent for minors. Organizers agree to the Service’s photography-consent attestation when creating or managing an event:
By creating an event, I confirm that I have or, if organizing an event for a charity, the charity I represent has established and will follow a process for obtaining and managing any permissions or consents required to photograph, record, and share images or videos of attendees through the Service. This process includes appropriate safeguards for minors and a way to identify individuals who should not be photographed or whose images should not be shared. I understand that the Service does not obtain, verify, or store these consents on my behalf, and that I am responsible for addressing consent requests, objections, and removal requests relating to event content.
Users posting content associated with an event must post only photos or videos that they reasonably believe include people who have consented to being photographed, recorded, and having the content shared through the Service, or whose consent has otherwise been addressed through the organizer’s event procedures. Users should not post content that prominently identifies a person who has not consented, including a bystander or minor. If consent is uncertain, the user should not post the content or should obscure the person’s identity.
For organizers who manage events, the organizer is responsible for obtaining any written permissions for their participants that are required to photograph, record, reproduce, publish, or otherwise use a person’s image. Organizers should clearly describe the intended uses, media, duration, and process for withdrawing consent.
The Service does not provide, verify, or maintain the organizer’s underlying consent records. We may remove or restrict content if we receive a complaint or reasonably believe that the content violates this provision.
1.6 Users Under 18. The Service is not intended for children under 13, and those children under 13 may not create or use an Account. Users aged 13 through 17 may use the Service only with the permission and involvement of a parent or legal guardian and, where applicable, under the supervision of the event organizer. By permitting a minor to use the Service, the parent or legal guardian agrees to these Terms on the minor’s behalf and accepts responsibility for the minor’s use of the Service, including Content posted through the minor’s Account.
We may require a parent or legal guardian to confirm that permission through a method we designate, such as a confirmation email, linked parent account, or event-based confirmation. Until confirmation is completed, we may restrict the minor’s access to the Service. We may remove or restrict Content involving a minor when requested by the minor, the minor’s parent or legal guardian, or a person depicted in the Content.
The parent or legal guardian may withdraw permission or request deletion of the minor’s Account by contacting us through the method specified in our Privacy Policy.
2. Use of the Service
2.1 Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Service, solely for your personal or organizational use as permitted by these Terms.
2.2 You agree not to:
(a) use the Service for any illegal, unauthorized or harmful purpose;
(b) reproduce, duplicate, copy, resell or exploit any portion of the Service;
(c) impersonate another person, entity, or misrepresent your affiliation;
(d) interfere with or disrupt the Service or servers or networks connected to the Service;
(e) attempt to gain unauthorized access to the Service or other users’ accounts;
(f) use the Service in a manner that violates applicable laws or regulations (including but not limited to financial-services or charitable-contribution laws).
2.3 Your use of the Service is at your own risk.
3. Content, Licenses & Ownership
3.1 “Content” means all text, images, audio, video, links, and other materials you post or submit to the Service.
3.2 You retain ownership of your original Content. By posting or submitting Content, you grant us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, copy, display, modify, adapt, publish, distribute and otherwise exploit your content in connection with the Service and our business.
3.3 You represent and warrant that you have all rights necessary to grant the license above, and that your Content does not violate any third-party rights (including intellectual property, privacy, or publicity rights) or applicable laws. Without limiting the foregoing, by uploading any photo, video, or other Content depicting an identifiable individual, you represent and warrant that you have that individual’s consent to share the Content, or the legal authority to consent on their behalf (for example, as a parent, guardian, or event organizer with an applicable consent process in place under Section 1.5). You agree not to upload Content depicting a minor without appropriate consent from the minor’s parent or legal guardian.
3.4 We own and reserve all rights in the Service (including all software, design, look and feel, architecture, and content not provided by users). You agree not to modify, reproduce, or create derivative works from the Service except as expressly permitted by us.
3.5 Content Removal. CivicRush reserves the right, but assumes no obligation, to remove, disable, or restrict access to any uploaded Content — including at the request of any individual depicted, or their parent or legal guardian if that individual is a minor — with or without prior notice, in our sole discretion.
3.6 Relationship to Privacy Policy. How CivicRush collects, uses, stores, and discloses photos, videos, and other Content containing personal information — including images of identifiable individuals — is further governed by our Privacy Policy. This Section 3 and the Privacy Policy should be read together.
3.7 Community Impact Stories – Use of Photos and Videos. CivicRush may curate Content from a community gallery into a “Community Impact Story” that documents an event’s collective impact and is shareable and visible through the app. The Community Impact Story is generated from the event itself — attributing the effort of organizers, volunteers, and sponsors together and their community impact — and is not a promotional or marketing asset for any party. Users providing content support community Impact Stories through abiding by the Terms herein.
4. Financial Transactions and Charitable Contributions
4.1 Civillos Nonprofit Role. Donations made through CivicRush are processed and held by Civillos, Inc., a registered 501(c)(3) public charity that acts as fund custodian for an event. When you make a donation or use CivicRush’s donation-related features, you are donating to Civillos, Inc., which maintains full discretion and control over those funds.
4.2 Designated Charities. Users may designate charities through the app that they would like to receive donated funds, though Civillos ultimately decides how funds are to be used or allocated. Civillos will not provide donated funds to designated charities if those charities are not timely registered within CivicRush and any charity receiving funds from Civillos must be a 501(c)3 charity in good-standing with the IRS.
4.3 Receipts and Tax Acknowledgment. Civillos will make available donation acknowledgments/receipts when applicable through the Service. Civillos and CivicRush do not provide tax or legal advice.
4.4 CirrusMio Role. CirrusMio is administrator of CivicRush and they do not receive, hold, or disburse any funds. All funds are collected and held exclusively by Civillos as described in Section 4.1. Cirrus Mio’s compensation for platform operations is funded by the Service Fee, paid to it by Civillos.
4.5 Independent Relationship. Cirrus Mio, Inc. and Civillos, Inc. operate as independent legal entities. Civillos holds exclusive legal control over charitable donations, payouts, and grant-making decisions. CivicRush acts solely as a technology and facilitation service provider. This arrangement does not create a joint venture, fiduciary relationship, or agency relationship beyond the technology service agreement.
4.6 No Fiduciary Relationship. Neither CivicRush nor Cirrus Mio, Inc. is a fiduciary, trustee, or financial institution for users, donors, or beneficiaries.
4.7 Refunds. Donations, pledges, and other payments are final once processed, except in the limited circumstances described in the Financial Contributions & Sponsorship Policy. Refunds, if issued, are processed by Civillos.
4.8 Verified Service Hours vs. CIV Credits. CivicRush distinguishes between (a) your “Verified Service Hours,” which is a permanent record of volunteer time you have logged, certified automatically when the related charity is Verified and the event was flagged as offering certified hours at creation. Hours logged after a Charity loses Verified status display as uncertified until status is restored. CivicRush does not delete, expire, or reset your Verified Service Hours record, including for purposes of school, scholarship, or other third-party verification, except as required by law or as you request under Section 3.5.
4.9 CIV – No Cash Value. CIV, including any balance shown in a user’s “CIV Wallet” (a) have no cash, cash-equivalent, or redeemable value; (b) are not a security, deposit, stored-value instrument, or virtual currency; (c) do not constitute property and do not entitle you to any vested right or interest; (d) cannot be purchased, sold, transferred for value, exchanged, pledged, or redeemed for cash, goods, or services outside the Service; and (e) may only be used within the Service to designate a charitable recipient as described within Section 4. CivicRush may adjust, expire, or reset CIV balances at their discretion. CIV does not affect your Verified Service Hours record under Section 4.8.
4.10 Anti-Fraud and Misuse. We reserve the right to delay or withhold payouts pending investigation of suspicious or fraudulent activity; suspend or terminate accounts involved in misuse or misrepresentation; recover improperly used funds; and report illicit activity to law enforcement or regulators as required. Users must not misrepresent charitable intent, pretend to represent a nonprofit without authorization, or attempt to manipulate the Platform’s donation and sponsorship mechanisms.
4.11 Service and Transaction Fees. There is no CivicRush service fee charged to users or charities. There are third party transaction fees charged by our payment processor that apply to financial transactions, in some cases paid by the sponsor. Service fees paid by sponsors is addressed within the Sponsor Terms of Service.
4.12 For Charitable organizations, additional terms apply – located here: Charity Terms of Service
5. Event Sponsorship
Businesses may sponsor events on CivicRush by contributing funding that support charitable causes. Sponsorships are managed through the CivicRush platform and become active only after the event organizer accepts the pledge. Funding a pledge is a separate step. Sponsor donations are made to Civillos. Though the sponsor funding is intended to support the community, it is event participants who are able to make requests as to the funding recipient and there is no restriction applied by CivicRush as to which charities may benefit from sponsor donations. Sponsors that pledge but then refuse to satisfy the pledge negatively impact charitable events in a community and may be precluded from future use of the Service.
A Service Fee is applied to a Sponsor’s funding through the Service and it is a separate charge paid to Civillos to support event administration. The Service Fee is generally not considered to be a charitable contribution — consult your tax advisor as to tax deductibility.
For Sponsor organizations, additional terms apply – located here: Sponsor Terms of Service
6. Privacy
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information. Please review the Privacy Policy carefully before using the Service.
7. Modification, Suspension & Termination
7.1 We may modify, suspend, or discontinue the Service (or any part thereof), temporarily or permanently, with or without notice. Your continued use of the Service after modifications constitutes your acceptance of the changes.
7.2 We may suspend or terminate your Account at any time, for any reason, including for violation of these Terms or suspected violation, and without liability to you. Upon termination your access to the Service will cease and we may delete your Content.
7.3 Sections that by their nature should survive termination (e.g., Content ownership, indemnification, disclaimers, limitations of liability, dispute resolution, etc.) will survive.
8. Disclaimers, Warranties & Limitation of Liability
8.1 THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
8.2 We do not guarantee the accuracy, reliability, availability, or completeness of the Service or any user Content.
8.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES (IF ANY) YOU PAID IN THE LAST 12 MONTHS. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUES, DATA OR GOODWILL.
8.4 Some jurisdictions (including territories) may not allow exclusion or limitation of certain warranties or damages; in such cases this limitation will apply to the fullest extent permitted by such jurisdiction.
9. Indemnification
You agree to defend, indemnify and hold harmless us, our affiliates, officers, directors, employees, agents and successors against any and all claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising from or related to:
(a) Your use of the Service;
(b) Your Content;
(c) Your breach of these Terms;
(d) Your violation of applicable laws or third-party rights; or
(e) any claim related to Content you upload, including claims arising from the unauthorized use of another person’s image, likeness, or identity.
10. Dispute Resolution & Governing Law
10.1 Any dispute arising out of or relating to these Terms or the Service (“Dispute”), except for small claims or other permitted exceptions, twill be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect. The arbitration will be held in Fairfax County, Virginia (or another location if we mutually agree) in the English language. Judgment upon the award may be entered in any court of competent jurisdiction.
10.2 These Terms and any Disputes will be governed by and construed in accordance with the laws of the Commonwealth of Virginia.
10.3 You and we each waive the right to a jury trial and class action (unless prohibited by applicable law). If for any reason the arbitration clause is found unenforceable, you and we consent to the exclusive jurisdiction of the state or federal courts located in Fairfax County, Virginia.
11. Miscellaneous
11.1 Entire Agreement. These Terms (and any policies or rules referenced herein) constitute the entire agreement between you and us regarding the Service, superseding any prior or contemporaneous agreements.
11.2 Severability. If any provision of these Terms is found invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.
11.3 No Waiver. Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.
11.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms, our rights and obligations at any time.
11.5 Notices. We may provide notices to you via email, posting to the Service, or other reasonable means. You consent to receiving notices electronically.
11.6 Acceptance and Changes to These Terms. You accept these Terms by checking the acknowledgment box presented atregistration or by accessing or using the Service after receiving notice of these Terms.
We may update these Terms from time to time. When we do, we will post the revised Terms, update the “Last Revised” date, and provide notice of material changes through the Service, by email, or by another reasonable method. The revised Terms will become effective on the date stated in the notice.
For material changes, we may require you to affirmatively accept the revised Terms before you can continue using affected features or the Service. If we do not require affirmative acceptance, your continued use of the Service after the effective date constitutes acceptance of the revised Terms. For non-material changes, your continued use of the Service after the revised Terms are posted constitutes acceptance.
If you do not agree to revised Terms, you must stop using the Service and may close your Account. The version of the Terms in effect before a change will continue to govern events, transactions, or claims that arose before the revised Terms became effective, unless applicable law requires otherwise.
11.7 Relationship. Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and us.
11.8 Third-Party Links & Services. The Service may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for such third-party sites or services.
12. Contact Information
If you have questions or concerns about these Terms or the Service, please contact us at:
Cirrus Mio, Inc.
12030 Sunrise Valley Drive, Suite 150, Reston, VA 20191
Email: support@civicrush.com