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Profile Settings

Help

Update Profile Image
  1. Tap your profile picture in the top left to open the drawer menu
  2. Tap Settings
  3. Tap Upload Profile Image
  4. Select an image from your library
  5. Tap Choose
  6. Tap Save after making your changes

If you’re experiencing difficulties accessing the photos on your phone, please visit this page for assistance.

Update Name
  1. Tap your profile picture in the top left to open the drawer menu
  2. Tap Settings
  3. Tap the delete name button
  4. Enter a new name
  5. Tap Save after making your changes

Update Email
  1. Tap your profile picture in the top left to open the drawer menu
  2. Tap Settings
  3. Tap on Email
  4. After receiving the following message, tap Ok
  5. message you get when updating email
  6. Enter your new email and confirm the email
  7. Enter your password and tap Save
Update Location
  1. Tap your profile picture in the top left to open the drawer menu
  2. Tap Settings
  3. Tap the Location field
  4. Enter your city and state
  5. Select from options
  6. Tap Save after making your changes
Enter Birthdate
  1. Tap your profile picture in the top left to open the drawer menu
  2. Tap Settings
  3. Tap on Birthday
  4. Enter your Birthday
  5. Tap Save after making your changes
Enter Gender
  1. Tap your profile picture in the top left to open the drawer menu
  2. Tap Settings
  3. Tap Gender
  4. Select your gender
  5. Tap Save after making your changes
Enter Mobile Number
  1. Tap your profile picture in the top left to open the drawer menu
  2. Tap Settings
  3. Tap Phone
  4. Enter your phone number
  5. Tap Save after making your changes
In-App Language Setting
  1. Tap your profile picture in the top left to open the drawer menu
  2. Tap Settings
  3. Tap Language
  4. Select your language
  5. Tap Save after making your changes
Update Password
  1. Tap your profile picture in the top left to open the drawer menu
  2. Tap Settings
  3. Tap Change Password
  4. Enter your new password
  5. Reenter new password confirmation
  6. Tap Save after making your changes
Delete Account

Data Retention and Deletion

CivicRush retains user data for as long as necessary for the purposes described above.

Users may request deletion of their accounts at any time.

  • Users may request deletion of their account at any time through “Delete Account” link located on account settings screen. 
    • Open CivicRush mobile app
    • Tap the top left icon to open the drawer menu
    • Tap on Account & Profile Settings
    • Scroll to bottom and Tap on Delete Account
  • Alternatively, users may contact support@civicrush.com and request their account and personal data be deleted. 
  • Data will be deleted upon the user’s request. Once an account deletion request is received by CivicRush support team, the process may take approximately 20 business days to complete the deletion of all personal data.
  • Following an account deletion request, CivicRush deletes the user’s account and data (name, email, password, phone number, city and state, gender, birthdate, language preference and profile image), unless they must be retained due to legal or regulatory requirements, for purposes of safety, security, and fraud prevention, or because of an issue relating to the user’s account such as an unresolved claim or dispute.
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